Your Amazon order number helps us quickly locate your purchase and provide the right support. You may be asked to provide it when registering your product, requesting warranty service, contacting FREEXAR Customer Care, or submitting a replacement request.
At this time, FREEXAR products are primarily available through Amazon. Below are two simple ways to find the order number for your FREEXAR dash cam or accessory.
Method 1: Find the Order Number in “Your Orders”
This is the most reliable way to locate your Amazon order number.
On the Amazon Shopping App
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Open the Amazon Shopping App and sign in to the account used to purchase your FREEXAR product.
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Tap the profile icon at the bottom of the screen.
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Select Your Orders.
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Scroll through your orders or use the search box to search for:
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FREEXAR
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Dash cam
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The name or model of your FREEXAR product
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Select the correct order.
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Open Order Details or View Order Details.
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Look for the number labeled Order # in Order Summary.
An Amazon order number normally looks similar to this:
123-1234567-1234567
On the Amazon Website
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Visit Amazon and sign in to your account.
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Move your cursor over Account & Lists.
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Select Returns & Orders or Your Orders.
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Search for FREEXAR or locate the product in your order history.
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Select View Order Details.
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Find the number shown next to Order #.
Amazon also allows customers to search or filter their order history by purchase date, which may be helpful if the product was purchased several months or years ago.
Method 2: Ask Alexa for Shopping
Amazon’s built-in AI shopping assistant, Alexa for Shopping, can search your previous purchases and answer order-related questions.
Open the Amazon Shopping App or Amazon website and enter a question in the main search bar or the Alexa for Shopping chat window.
Try asking:
What is the order number for my FREEXAR dash cam?
You can also try:
Find my most recent FREEXAR order.
When did I order my FREEXAR dash cam?
Show me my FREEXAR purchase.
Where is my FREEXAR order?
Alexa for Shopping can search past purchases and respond to order inquiries based on the Amazon account currently signed in.
If Alexa finds the correct purchase but does not display the complete order number, open the order it provides and select Order Details. The full order number should appear there.
Where to Find Alexa for Shopping
In the Amazon Shopping App, you may find Alexa for Shopping:
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In the main Amazon search bar
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Through the Alexa icon in the bottom navigation bar
On a desktop browser, the Alexa entry may appear near the top of the Amazon page.
Feature availability and interface design may vary depending on your country, Amazon account, app version, and device. Make sure your Amazon Shopping App is updated to the latest version.
What If You Cannot Find the Order?
If your FREEXAR purchase does not appear in your order history, check the following:
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Make sure you are signed in to the Amazon account used for the purchase.
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Check whether a family member placed the order using another account.
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Search different date ranges in Your Orders.
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Search your email inbox for an Amazon order confirmation containing “FREEXAR.”
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Try searching by the product name instead of the FREEXAR brand name.
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Confirm that the product was purchased from Amazon rather than another website or marketplace.
Protect Your Order Information
Your Amazon order number is linked to your purchase information. Only provide it when necessary, such as when contacting FREEXAR Customer Care or submitting an official support, warranty, or replacement request.
Do not post your complete order number publicly in product reviews, social media comments, or public discussion forums.
Need More Help?
If you still cannot locate your order number, contact FREEXAR Customer Care and tell us:
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The product model
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The approximate purchase date
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The Amazon marketplace where the order was placed
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The email address used to contact us
Our support team will guide you through the next steps.